PRODUCT LISTER AND MARKETPLACE SALES REPRESENTATIVE

Company: TIGON Golf Carts
Location: Hatfield, Pennsylvania
Job Type: Part-Time or Full-Time
Work Location: On-Site
Pay: $15 to $20 per hour

About the Role

TIGON Golf Carts is hiring a Product Lister and Marketplace Sales Representative to create, manage, and update vehicle listings across online marketplaces such as Facebook Marketplace, Craigslist, Nextdoor, and other digital platforms.

This is a top-of-the-funnel marketing and sales position. Your listings and conversations will often be a customer’s first interaction with TIGON Golf Carts. You will generate leads, answer direct messages, schedule test drives, explain financing options, collect approved payments, and coordinate vehicle pickups and drop-offs.

You will be provided with five Android mobile phones connected through one unified interface, allowing you to manage messages and marketplace activity efficiently from one central system.

The ideal candidate is comfortable using Android phones, computers, social media, online marketplaces, and messaging platforms. Previous marketplace experience is preferred, but we will train a motivated and tech-savvy candidate.

Key Responsibilities

• Create and publish vehicle listings on Facebook Marketplace, Craigslist, Nextdoor, and other approved platforms
• Write accurate and engaging vehicle titles, descriptions, features, and sales content
• Upload vehicle photos, videos, prices, specifications, and availability
• Update marketplace listings every week and, when needed, every day
• Refresh, renew, edit, and repost listings to maintain visibility
• Add new vehicles and remove sold or unavailable inventory
• Confirm that prices, vehicle information, photos, and availability are accurate
• Manage five company-provided Android phones through one unified interface
• Monitor and answer incoming marketplace messages
• Respond quickly and professionally to customer questions
• Make outbound follow-up calls or messages when needed
• Identify serious buyers and move qualified leads through the sales process
• Collect customer names, phone numbers, email addresses, and vehicle preferences
• Explain available vehicles, features, pricing, promotions, and purchasing options
• Schedule dealership appointments and vehicle test drives
• Help customers begin vehicle financing applications
• Assist customers with approved payment steps
• Schedule vehicle pickups, deliveries, and drop-offs
• Coordinate appointments and customer requests with sales, financing, service, and delivery teams
• Follow up with customers who have not completed a purchase
• Maintain accurate records of messages, leads, appointments, and sales activity
• Follow TIGON branding, pricing, advertising, and communication standards
• Comply with marketplace rules and company policies

Top-of-the-Funnel Sales Responsibilities

This position is responsible for attracting potential buyers and creating qualified opportunities for the TIGON Golf Carts sales team. Daily activities include:

• Creating listings that generate customer interest
• Responding to new inquiries
• Qualifying potential buyers
• Identifying the customer’s vehicle needs and budget
• Encouraging customers to schedule test drives
• Introducing available financing options
• Moving qualified leads into the sales process
• Following up until the customer purchases or declines
• Tracking which listings, platforms, and messages generate the best results

Qualifications and Requirements

• Comfortable using Android mobile phones
• Strong understanding of mobile phone applications and interfaces
• Ability to manage multiple devices through one unified system
• Comfortable using computers and browser-based software
• Basic typing, spelling, reading, and data-entry skills
• Experience using Facebook, Craigslist, Nextdoor, or similar marketplace platforms is preferred
• Social media and online marketplace knowledge
• Tech-savvy candidates who can learn new platforms are encouraged to apply
• Clear and professional written communication skills
• Comfortable answering direct messages and communicating with customers
• Basic phone sales and customer service skills
• Ability to learn vehicle manufacturers, models, features, prices, parts, and financing options
• Strong attention to detail
• Ability to manage multiple conversations and listings at the same time
• Dependable attendance and punctuality
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Ability to follow platform rules and company procedures
• Must be available to work on-site

Preferred Experience

• Facebook Marketplace vehicle listing experience
• Craigslist or Nextdoor listing experience
• Automotive, golf cart, powersports, electric vehicle, or recreational vehicle sales experience
• Customer service or inside sales experience
• Lead generation and appointment-setting experience
• Inventory listing or e-commerce experience
• Financing application or payment processing experience
• Experience using customer relationship management or dealership management software

Industry experience is helpful but not required. Training will be provided to the right candidate.

What You Will Learn

• Golf cart, electric vehicle, street-legal vehicle, motorsports, and recreational vehicle manufacturers
• Vehicle models, features, specifications, parts, and accessories
• Marketplace advertising and product-listing strategies
• Inbound and outbound lead management
• Customer qualification and appointment setting
• Test-drive scheduling
• Vehicle financing processes
• Payment and sales procedures
• Pickup and delivery coordination
• Digital sales and customer follow-up
• Dealership inventory and customer management systems

Performance and Success Measures

Success in this position will be measured by:

• Number and quality of active vehicle listings
• Accuracy of listing information
• Speed and professionalism of customer responses
• Number of qualified leads generated
• Test drives and appointments scheduled
• Financing applications started
• Payments and vehicle sales generated
• Consistent follow-up with potential customers
• Accurate updating and removal of inventory
• Compliance with marketplace and TIGON advertising standards

Work Environment and Expectations

• Part-time or full-time on-site position
• Regular use of company-provided Android phones and computers
• Fast-paced digital sales and customer service environment
• Frequent messaging, data entry, phone calls, and customer follow-up
• Listings must be reviewed and updated at least weekly
• Some inventory changes may require daily updates
• Accurate information and professional communication are required
• Employees must protect customer, payment, and financing information

How to Apply

Submit your résumé or work history with your current contact information. Please include any experience involving online marketplaces, social media, product listings, customer service, phone sales, appointment scheduling, vehicle sales, financing, or payment processing.

Before applying, visit https://tigongolfcarts.com to learn more about TIGON Golf Carts and the vehicles, services, and locations we support.

TIGON Golf Carts is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.

Top-of-the-Funnel Sales Responsibilities

This position is responsible for attracting potential buyers and creating qualified opportunities for the TIGON Golf Carts sales team. Daily activities include:

• Creating listings that generate customer interest
• Responding to new inquiries
• Qualifying potential buyers
• Identifying the customer’s vehicle needs and budget
• Encouraging customers to schedule test drives
• Introducing available financing options
• Moving qualified leads into the sales process
• Following up until the customer purchases or declines
• Tracking which listings, platforms, and messages generate the best results

Qualifications and Requirements

• Comfortable using Android mobile phones
• Strong understanding of mobile phone applications and interfaces
• Ability to manage multiple devices through one unified system
• Comfortable using computers and browser-based software
• Basic typing, spelling, reading, and data-entry skills
• Experience using Facebook, Craigslist, Nextdoor, or similar marketplace platforms is preferred
• Social media and online marketplace knowledge
• Tech-savvy candidates who can learn new platforms are encouraged to apply
• Clear and professional written communication skills
• Comfortable answering direct messages and communicating with customers
• Basic phone sales and customer service skills
• Ability to learn vehicle manufacturers, models, features, prices, parts, and financing options
• Strong attention to detail
• Ability to manage multiple conversations and listings at the same time
• Dependable attendance and punctuality
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Ability to follow platform rules and company procedures
• Must be available to work on-site

Preferred Experience

• Facebook Marketplace vehicle listing experience
• Craigslist or Nextdoor listing experience
• Automotive, golf cart, powersports, electric vehicle, or recreational vehicle sales experience
• Customer service or inside sales experience
• Lead generation and appointment-setting experience
• Inventory listing or e-commerce experience
• Financing application or payment processing experience
• Experience using customer relationship management or dealership management software

Industry experience is helpful but not required. Training will be provided to the right candidate.

Performance and Success Measures

Success in this position will be measured by:

• Number and quality of active vehicle listings
• Accuracy of listing information
• Speed and professionalism of customer responses
• Number of qualified leads generated
• Test drives and appointments scheduled
• Financing applications started
• Payments and vehicle sales generated
• Consistent follow-up with potential customers
• Accurate updating and removal of inventory
• Compliance with marketplace and TIGON advertising standards

What You Will Learn

• Golf cart, electric vehicle, street-legal vehicle, motorsports, and recreational vehicle manufacturers
• Vehicle models, features, specifications, parts, and accessories
• Marketplace advertising and product-listing strategies
• Inbound and outbound lead management
• Customer qualification and appointment setting
• Test-drive scheduling
• Vehicle financing processes
• Payment and sales procedures
• Pickup and delivery coordination
• Digital sales and customer follow-up
• Dealership inventory and customer management systems

Work Environment and Expectations

• Part-time or full-time on-site position
• Regular use of company-provided Android phones and computers
• Fast-paced digital sales and customer service environment
• Frequent messaging, data entry, phone calls, and customer follow-up
• Listings must be reviewed and updated at least weekly
• Some inventory changes may require daily updates
• Accurate information and professional communication are required
• Employees must protect customer, payment, and financing information